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  1. MotionMD Help Center
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FAQ

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  • Reactivating Users
  • New User Welcome Email
  • MotionMD and Telehealth
  • MotionMD Integration and Compatibility
  • What is HITRUST?
  • DJO Integrator “Atom” Description
  • DJO Integrator System Requirements
  • System Password Requirements
  • Is the logon ID suspended or disabled after a series of unsuccessful logon attempts?
  • Does the application or the system auto log out the user after a specified period of inactivity?
  • Unique System Identifiers (Login ID)
  • Is access to an application limited to only the function and information that the individual needs to perform their job?
  • Clearing Cache on Chrome Web Browser
  • How do I submit an OfficeCare paper patient agreement (PPA)?
  • If the patient's name was entered incorrectly on the patient agreement, what should I do?
  • Can a patient agreement be signed and/or submitted without an ICD-10 Code?
  • Is it possible to recover a lost signature?
  • How do I process a money order payment?
  • What do the different envelope colors signify?
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