FAQ
- Reactivating Users
- New User Welcome Email
- MotionMD and Telehealth
- MotionMD Integration and Compatibility
- What is HITRUST?
- DJO Integrator “Atom” Description
- DJO Integrator System Requirements
- System Password Requirements
- Is the logon ID suspended or disabled after a series of unsuccessful logon attempts?
- Does the application or the system auto log out the user after a specified period of inactivity?
- Unique System Identifiers (Login ID)
- Is access to an application limited to only the function and information that the individual needs to perform their job?
- Clearing Cache on Chrome Web Browser
- How do I submit an OfficeCare Paper Patient Agreement (PPA)?
- If the patient's name was entered incorrectly on the patient agreement, what should I do?
- Can a patient agreement be signed and/or submitted without an ICD-10 Code?
- Is it possible to recover a lost signature?
- How do I process a money order payment?
- What do the different envelope colors signify?