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A grey envelope signifies a patient has provided their email address, but a copy of the patient agreement has not yet been sent.
If you wish to email a copy of the patient agreement to the patient, open the patient agreement and select "Email a copy of my Agreement" in the signature section. This will email the patient a copy of the patient agreement and turn the envelope green.
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A red envelope signifies the patient has not provided an email address, the email address is invalid, or the patient declined to receive a copy of the patient agreement.
- A green envelope signifies the patient has received a copy of the patient agreement.