An OfficeCare Account requires approval by OC Logistics to stock Specialty Bracing products as part of OfficeCare inventory (i.e. EXOS Form II 631/637, TLSO, etc.). If approved, the recommendation remains to obtain pre-authorization through IB Channel for all Specialty Bracing products prior to the patient receiving the product following the workflow outlined in the New PA Guide - Specialty Bracing
There are instances when a provider deems the product medically necessary for SAME day dispensing. If this occurs, follow the steps below for SAME Day dispensing from stock. All billing and medical necessity guidelines are still required to be met.
Adding an OTS Specialty Brace Product to a Patient Agreement:
Create a Patient Facing Note:
Add the note outlined in the blue box below onto the patient agreement. This is required to restock the product back to the OfficeCare account. Selecting the “Patient Visible” box will make it visible to the RAM team.
PLEASE NOTE: Failure to place the below notation on the MotionMD PA will require a 2nd Signature for proof of delivery and prevent restock from occurring.
Submit to Billing:
Complete all billing requirements on Patient Agreement and Submit to Billing. The PA status will update to Awaiting Billing and Received.
Tracking and Monitor Authorization:
After billing submission, track progress on pre-authorization status and shipping via Beacons
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