All Specialty Bracing products are available to add to Patient Agreements and submit electronically to the IB Team. Follow the workflow below for adding Specialty Bracing products to a Patient Agreement:
Create the Patient Agreement following the standard process, reference New PA Guide as needed.
Adding an OTS Specialty Brace Product:
Adding a Custom Specialty Brace Product:
NOTE: A Custom Defiance Product will have an additional field to enter Product Attributes. It’s highly recommended the Attributes section not be utilized and a completed Patient Measurement sheet be uploadded as Attachment as all options are not available on MotionMD.
Upload documents (Ex. Patient Measurements, Chart Notes, and Letter of Medical Necessity.)
Adding Accessory Products & Notes for RAM Team:
On the PA, select Add Note:
In the Notes section type additional communication and accessory product requests. Select Patient Visible checkbox > Save Note.
Submit Claim to Billing:
Complete all billing requirements on Patient Agreement and Submit to Billing. The PA status will update to Awaiting Billing and Received.
Tracking and Monitor Authorization:
After billing submission, Track progress on Pre-Authorization status and shipping via Beacons
To submit a Specialty Bracing claim to billing, each Inventory Location is required to have a Specialty Bracing account number set. If this account number is missing, the user will see the alert below. To resolve, submit a help ticket for further assistance.
***PRINTABLE PDF ATTACHED***