Follow the steps below to create a Drop Ship Order to ship to patient’s home
Create patient agreement and select a product for Drop Ship. In the product section use the drop down and update Fulfill From to Drop Ship, select Involved Side and Save Changes:
Once updated, Drop Ship Address Missing selection will appear to add shipping details:
Once address is added a notification that drop ship address created will appear. At this point if there are special shipping instructions use the edit option to add details:
In the special instructions section, specify desired shipping method (Ground, Two Day or Overnight)
After the patient agreement has been created Consignment Status notifications will appear at the top of the patient agreement:
A RED pill notifies users that additional requirements are needed to transmit a Drop Ship Request. Expand the pill to see details and complete necessary components.
A ORANGE pill notifies users the Drop Ship Request in transmitting
A GREEN pill notifies users the Drop Ship Request was successfully transmitted
NOTE: Drop Ship Requests for Specialty Bracing claims will follow the same process. The drop ship request is successfully processed when the Billing requirements are completed, and the claim is submitted to billing/received.
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